Customer Service

Customer Service

Customers are our most precious asset and for our Customer Service we have reserved this assistance service that will always follow you and in the best way because we like to take care of you.

Contact

Customer Service Center

In chat, from 9.00 to 18.00 UTC from Monday to Friday.

Send an email to: customercare@clubhorse.shop and we will get back to you as soon as possible.

However, in the event of major unforeseen events such as floods or relating to our health, we will be able to give back a little and, if that happens, we apologize right now.

Shipment

All shipping to Europe and clothing are free.

For the United States and Canada there is a specific cost for each product. (Excluding clothing collections, which are always free).

Payment

With PayPal or credit card

Return

Within 14 days. To find out more, read our sales conditions on this page.

Thank you, see you soon.

Club Horse is a Made Italy Ltd trademark

20-22 Wenlock Road – London – N1 7GU – UK

A company active in the beautiful world of horses and their elegance.