Premium Services

Premium Services

By purchasing a product from the Bags Collection, Jewerly Collection, Murano Glass Horses and Your Horse Painted on a Plate (for now only clothing is excluded) you will also have Premium Services reserved for our best customers, a series of exclusive services that we are pleased to offer you.

OUR PREMIUM SERVICES

Free delivery

We offer free delivery to many European countries and more specifically to Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Holland, Portugal, San Marino, Spain, Switzerland and United Kingdom (UK) without a minimum purchase limit.

Delivery times depend on the type of product and are indicated next to each product and the destination

Of course, we keep all our customers constantly updated on the status of their shipment.

 

Premium Services Carriage

A gift for you

With each order you will receive an exclusive gift.

It is our way of thanking you for your purchase.

10% discount on your next purchase

With our thanks via e-mail you will also receive a code that will allow you to have a 10% discount on your next purchase in our online shop (only clothing is excluded, for now) and without an expiration date.

Easy Return

If you wish to return the item you received, read our condition of sale and find out how with our Premium Services, you can return it and quickly get a refund.

A privileged line of contact with us

We offer our customers a preferential and confidential line to contact us by e-mail using the premium@clubhorse.shop address.

We will reply as soon as possible, avoiding queuing up with other emails that arrive daily.

Personalization

Some of our products are customizable. To find out if it will be possible and you are not yet our customer, write to customercare@clubhorse.shop and it will be a pleasure to answer you.

Premium Services

Thank you for your attention to our Premium Services and if you want to write to us: customercare@clubhorse.shop.

We always respond.

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